Policy
Note: Our policy is categorized into five sub-points which are listed below : –
1. Order or Product Information- All information about our products is available at the following link. One can choose from the variety of 8 stones available in different shapes and sizes of 3 quality caters i.e. Triple A quality (AAA), Double A quality (AA), Single A quality (A).
2. Apart from the AAA, AA, and A quality, we have introduced commercial quality gemstones too. These qualities are sold in lots and are very common for use in silver jewelry and fashion jewelry.
3. Please visit our newly introduced beads section with a price list of facetted and plain beads in two different qualities i.e. Top quality and Normal quality.
4. On our website we have tried to cover various stones, shapes, and sizes in cut, cab, and beads in different qualities. We can also provide you with other gemstones in different shapes, cut, sizes, and quality.
5. For any specific requirements of stones that you cannot find on our site, please fill in our query form and specify the exact details. We are very happy to help you create your own designs.
Order Confirmations
Order confirmations are made through email.
Order processing and confirmation involve your agreement to the shipping of ordered goods. This can be sent through email or phone. After this we will send a pre-invoice document, giving an estimate of the total shipping and product cost, before shipment occurs.
As an integral part of order processing, we make every possible effort to introduce security in international transactions. We recommend the use of services of trusted agencies to secure your parcel and payment both at the same time. For further details, please read the below-given points you can mail or call us.
At this stage, we have to choose the carrier or courier services, decide upon the use of bank guarantee or services of recognized trusted agencies based on mutual understanding. Our top priority is to ensure the efficiency and ease for our customers during these transactions so if you have any special requirements please do not hesitate in contacting us.
Payments
Payments can be made in any form with USD. Please advise us beforehand of how you would like to pay. We accept payments via PayPal and also accept bank transfer, credit or debit cards.
While conducting business transactions over the Internet, we recommend secure and trusted agencies, which hold payment until a transaction is completed. You as a buyer want to be satisfied by your purchase and we as a seller want to guarantee that secure payment has been received. Therefore we can mutually benefit from using the services of recognized trusted agencies.
This means that you, as the buyer, will be able to receive and inspect the product before payment is made. After the buyer’s approval is received then payment will be released by the secure agency. We try to ensure everything in favor of a secure transaction.
If you have any other safe and secure transaction method, please let us know. It will be our pleasure to extend our business with your company. If you prefer, you may call us or mail us to place an order.